Support
How can we help?
Help with your couple account, subscription, restoring purchases and privacy. Reach out to us.
Frequently asked questions
How do I link the account with my spouse?
In the app, create your profile and share the invite with your spouse. Once accepted, both profiles are linked into a single couple account.
My spouse did not get premium
Premium is shared with the linked spouse. Make sure both profiles are joined in the same couple account and restart the app. If it persists, contact us.
How do I restore a purchase?
In the app, go to Settings → Subscription → Restore purchases, using the same Google Play account you bought with.
How do I cancel the subscription?
It is managed from your Google Play account (Subscriptions). Canceling stops renewal; you keep access until the end of the period.
Are my Connection answers private?
Yes. Intimate answers stay hidden until you both respond and are never leaked. Read more in our Privacy page.
Still stuck?
Email us and we’ll help: hello@threefoldcord.app